Cover -- Contents -- Figures -- Preface -- Acknowledgments -- CHAPTER 1 Managing and Measuring Process Behavior -- 1.1 What Is a Software Process? -- 1.2 What Is Software Process Management? -- 1.3 The Role of Software Process Management -- 1.4 Issues on the Road to Process Improvement -- 1.5 The Need for Software Process Measurement -- 1.6 Measuring Process Behavior -- 1.7 A Framework for Process Behavior Measurement -- 1.8 Summary -- CHAPTER 2 Planning for Measurement -- 2.1 Identifying Process Issues -- 2.2 Selecting and Defining Measures -- 2.3 Integrating Measures with the Software Process -- 2.4 Summary -- CHAPTER 3 Collecting the Data -- 3.1 Principal Tasks -- 3.2 The Specifics of Collecting Software Process Data -- 3.3 Reviewing and Assessing Collected Data -- 3.4 Retaining Data -- 3.5 Tools for Understanding Your Data -- 3.6 Summary -- CHAPTER 4 Analyzing Process Behavior -- 4.1 Separating Signals from Noise -- 4.2 Evaluating Process Stability -- 4.3 Control Chart Basics -- 4.4 Summary -- CHAPTER 5 Process Behavior Charts for Software Processes -- 5.1 Control Charts for Variables or Discrete Data -- 5.2 Control Charts for Attributes Data -- 5.3 Summary -- CHAPTER 6 More About Process Behavior Charts -- 6.1 How Much Data Is Enough? -- 6.2 Anomalous Process Behavior Patterns -- 6.3 Rational Sampling and Homogeneity of Subgroups -- 6.4 Rational Subgrouping -- 6.5 The Problem of Insufficient Granularity in Recorded Values -- 6.6 Aggregation and Decomposition of Process Performance Data -- 6.7 Summary -- CHAPTER 7 Three Paths to Process Improvement -- 7.1 Finding and Correcting Assignable Causes -- 7.2 Process Capability -- 7.3 Process Capability Analysis -- 7.4 Improving the Process -- 7.5 Improvement and Investment -- 7.6 Summary -- CHAPTER 8 Getting Started -- 8.1 Ten Steps for Getting Started.

8.2 Frequently Asked Questions Regarding SPC -- 8.3 Final Remarks -- APPENDIX A: Control Chart Tables and Formulas -- APPENDIX B: More About Analyzing Process Behavior -- B.1 Enumerative Versus Analytic Studies -- B.2 Three-Sigma Control Limits -- B.3 Central Limit Theorem and Role of the Normal Distribution -- APPENDIX C: Example Data and Calculations -- Appendix C.1 -- Appendix C.2 -- References -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- X -- Z.

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2018. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.